ARGUS Lab Takes An Anthropological Approach to Studying Incident Response Teams

Bruce Schenier’s blog recently brought to my attention the work of the ARGUS Lab at Kansas State and how they intend to bring an anthropological approach toward the studying of incident response groups, hopefully elucidating how and why they work and more importantly where they can be improved. The related field of human factors has done much to allow aviation safety authorities to better understand the human dynamics which occur within an airline and how crew dynamics can either contribute to safer flying or conversely be an incident waiting to happen, so I don’t just want to brush this off as some kind of ‘out there’ project. Their aptly titled paper, An Anthropological Approach to Studying CSIRTs is available as a PDF.